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Support System Failure Feb. 4th 10 am - 1.15 pm GMT+1

 
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pearlbay
upjers
Support/Admin


Joined: 14 Sep 2007
Posts: 176
PostPosted: Thu Feb 04, 2010 1:05 pm    Post subject: Support System Failure Feb. 4th 10 am - 1.15 pm GMT+1 Reply with quote
Dear players,

because of technical problems, all support cases sent to our support tool under http://www.support.upjers.com on February 4th 2010 between 10 am and 1:15 pm GMT +1 could not be saved by our system, and can therefore not be handled by us.

Should you have sent a request to us during that time, and have not received a reply within 24 hours, we would like to ask you to send your request again.

We are sorry for any inconveniences caused by this; the error has of course been fixed by now and our support system is working properly again.

Thank you for your understanding,

your upjers-team
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